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How do I know which cup size fits my vending machine or cup dispenser?

Different vending machines require specific cup dimensions, such as rim diameter, cup height, and stacking structure. It is recommended to first check the compatibility information provided by your machine manufacturer and compare those specifications with the products in our catalog.

If you are unsure about the correct size, you can also provide your machine model or technical parameters. Our team can help identify suitable products or suggest a customized solution. Confirming machine compatibility specifications and matching them with cup dimensions is the most reliable way to determine the correct cup size. We also have a guide on how to find paper cups compatible with your vending machine.

Do you provide test samples for machine running before mass production?

Yes, we can provide samples before mass production so customers can conduct machine testing. This allows the cup size, structure, and dispensing performance to be verified under real operating conditions.Once compatibility and performance are confirmed through testing, bulk production can proceed with greater confidence. 

What are common causes of dispensing failure, and how do your cups prevent them?

Dispensing failures are often related to unstable cup dimensions, inconsistent rim curl quality, improper stacking structure, or mismatches with key contact points along the machine’s transfer path.

During product design and manufacturing, we pay special attention to the transfer path and critical contact points inside vending machines. Dispensing smoothness is treated as a primary quality metric, and key dimensions are tightly controlled to support stable cup separation and reliable dispensing.

We also have a detailed guide on key points regarding vending machine paper cup engineering for your reference.

How are cups packed, and what are the container loading specifications?

Our products are typically packed in export-grade cartons. The packing quantity, carton size, and container loading specifications may vary depending on the cup size and customer requirements.

Can you match Pantone colors and provide print proofs?

Yes, we support Pantone color matching for printed cups. We can also provide print proofs or sample cups before mass production to ensure the final printing result meets your branding and design requirements.